Main 24 Terms & Conditions – Malaysia Platform Terms of Use

These Terms & Conditions govern all aspects of platform usage main 24, covering account registration, deposits and withdrawals, use of bonuses and promotions, participation in Live Casino games, Sports Betting, slots, virtual sports, and all other services provided by main 24.

Platform main 24 operates online and is intended exclusively for adults who use this service solely for entertainment purposes. We are committed to providing a fair, safe, and responsible gaming environment for all our members in Malaysia.

By accessing or using the main 24 in any capacity — whether as a visitor or registered member — you hereby give your unconditional consent to these Terms & Conditions and all documents referenced herein, including the Privacy Policy and Responsible Gaming Guide.

main 24 reserves the right to update, modify, or replace any part of these terms at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the platform after any changes are published constitutes acceptance of the updated terms.

To register and use the services of main 24, you must meet the following eligibility requirements:

• You must be 18 years and above or have reached the age of majority recognised in your state or region. main 24 strictly prohibits the use of the platform by underage individuals under any circumstances.
• You must be an individual and not a company, partnership, or other business entity, unless with specific written permission from main 24.
• You must register using accurate, complete, and up-to-date information. Providing false information may result in your account being suspended or terminated.
• You are not prohibited by any local laws or regulations from participating in online betting activities.
• You may only have one active account at main 24 at any time. Holding multiple accounts is prohibited and may result in the closure of all such accounts and forfeiture of balances.

The account registration process at main 24 is free and takes less than 2 minutes. During registration, you will be required to:

• Providing your full name exactly as it appears on your official Malaysian identity document (MyKad).
• Provide a valid and active Malaysian phone number for verification and communication purposes.
• Create a strong password using a combination of uppercase letters, lowercase letters, numbers, and symbols.
• By continuing, you confirm that you are 18 years of age or older and agree to the Terms & Conditions and Privacy Policy main 24.

You are solely responsible for keeping your account login credentials confidential. main 24 will not be held liable for any losses arising from unauthorised access to your account due to your own failure to protect your login credentials.

If you suspect your account has been accessed without authorization, please contact our support team main 24 immediately via live chat or email at support@main24.ws.

main 24 supports a wide range of payment methods commonly used by Malaysians. All accepted payment methods are recognised and secure Malaysian options:

• All deposits must be made using an account or e-wallet registered in the member's own name. main 24 does not accept deposits from third parties.
• Daily deposit limits can be adjusted by members through account settings or via customer support as part of our responsible gaming tools.
• main 24 reserves the right to decline or return any deposits that are suspicious or non-compliant with anti-money laundering policies.
• Any transaction fees, where applicable, are the responsibility of the payment service provider and not main 24.

Member main 24 are entitled to withdraw funds from their account subject to the following conditions:

• Your account must be fully verified — including phone number and identity verification — before your first withdrawal can be processed.
• The minimum withdrawal is RM50 per transaction. There is no maximum withdrawal limit for genuine winnings from non-bonus play, subject to security verification.
• All withdrawals will be processed to the same payment method used for the most recent deposit. Where this is not possible, withdrawals will be processed to a verified bank account or e-wallet registered in the member's name.
• Standard withdrawal processing times are within 5 minutes for Touch 'n Go, GrabPay, Boost, ShopeePay, and DuitNow. For FPX bank transfers, processing takes 1–24 hours depending on the bank.
• Withdrawal requests exceeding RM10,000 may require additional verification for security purposes and may take up to 3 business days to process.

All bonuses and promotions offered by main 24 are subject to the specific Terms & Conditions of the respective bonus. The following general principles apply to all bonuses:

• Welcome Bonus up to RM588 is available for the first registration of each new member only. Each member, phone number, IP address, device, and payment method is eligible for one welcome bonus only.
• All bonuses are subject to rollover (wagering requirements) that must be met before any bonus winnings can be withdrawn. Rollover requirements are clearly stated on the relevant promotions page.
• Bonuses are non-transferable between accounts and hold no cash value until rollover requirements are met.
• main 24 reserves the right to forfeit any bonus obtained through illegitimate means, promotion abuse, or any activity that violates these terms.
• A bonus validity period begins from the moment it is credited to your account. Any bonus not utilised within the stipulated period will expire automatically.
• All results main 24 relating to bonuses and promotions are final and binding.

All games available at main 24 — including Live Casino (Baccarat, Blackjack, Roulette), Sports Betting (Malaysia Super League football, EPL, badminton, cricket, e-sports), slots, and virtual sports — are operated in accordance with their respective rules published within the platform.

• All game results are final once a round or bet has been settled. No disputes will be accepted regarding completed game outcomes.
• In the event of a technical disruption during gameplay, main 24 reserves the right to void the round in question and return the original stake to the member's account.
• The use of any automated software (bots), technical aids, or unfair methods to influence game outcomes is strictly prohibited.
• For live Sports Betting, the odds displayed at the time a bet is confirmed are the odds that apply. Any change in odds after a bet has been confirmed will not affect existing bets.
• The early cashout feature for Sports Betting is subject to current availability and the value offered by main 24 at the time the cashout is requested.

Member main 24 prohibited from doing the following:

• Registering more than one account using the same or different name, phone number, IP address, or payment method.
• Engaging in money laundering activities or using the platform main 24 for any unlawful financial purpose.
• Colluding with other players to exploit betting opportunities, including unfair arbitrage, coordinated bonus abuse, or any form of match fixing.
• Using another person's information to register or operate an account.
• Attacking, hacking, or attempting to compromise the security of the system main 24 in any way.
• Making false claims or accusations to the support team main 24.

main 24 is fully committed to the principles of responsible gaming. We believe that digital entertainment should remain an enjoyable activity and never become a burden on our members' lives.

Responsible gaming tools available on main 24 including:

• Daily / Weekly / Monthly Deposit Limit — set a limit on how much you can deposit within a given period.
• Loss Limit — set the maximum loss limit you are comfortable with before your account is automatically restricted.
• Betting Limit — limit the amount you can stake per bet within a session.
• Temporary Break (Cool-Off) — temporarily suspend your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion — permanently close your account or for a period of 6 months, 1 year, or 5 years.

To enable any of these tools, please contact customer support main 24 via live chat or email. Self-exclusion requests will be processed within 24 hours.

main 24 reserves the right to suspend or close any member's account at any time and without prior notice if:

• The member breaches any term in this document or any game- or promotion-specific terms.
• There is suspected activity involving fraud, money laundering, or system abuse.
• The member fails to submit the requested identity verification documents within the stipulated timeframe.
• Accounts that have been inactive (no login or activity) for more than 12 consecutive months.
• Member requests account closure for self-exclusion or responsible gaming reasons.

Members also have the right to voluntarily close their account at any time by contacting the support team main 24. Prior to closure, all valid fund balances (excluding bonuses that have not met rollover requirements) will be returned to the payment method linked to the account.

To the extent permitted by applicable law, main 24 is not liable for:

• Any financial losses incurred by a member as a result of game outcomes, including losses arising from unavoidable technical failures.
• Service disruptions caused by third parties, including internet service providers, payment service providers, or game suppliers.
• Unauthorised access to an account resulting from a member's failure to keep login credentials confidential.
• Inaccuracies or delays in live sports statistics broadcasts used for betting purposes.

Maximum liability main 24 to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

main 24 reserves the right to amend, update, or replace these Terms & Conditions at any time. Notice of changes will be published on this page along with the latest update date. It is the member's responsibility to review these terms periodically.

These Terms & Conditions are governed by the laws applicable in the jurisdiction in which main 24. Any dispute arising from or in connection with these terms shall first be resolved through good-faith negotiation. If no resolution is reached within 30 days, the dispute shall be referred to binding arbitration.

If you have any questions regarding these Terms & Conditions, please contact the support team main 24 via email: support@main24.ws